Frequently Asked Questions

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Pivot Point Energy Group is an Energy Management company that helps businesses reduce their energy costs and improve their sustainability.

Pivot Point Energy Group uses advanced technology and data analysis to identify areas where businesses can reduce their energy consumption. We then provide customized solutions to help them achieve their energy goals.

Pivot Point Energy Group works with businesses of all sizes and industries, including manufacturing, retail, hospitality, and more.

An ESCO is a company other than your local Utility Company which is approved by the New York State Public Commission to sell electric or natural gas energy supply. 

Energy deregulation was approved in various states which stops large companies from having a monopoly on the market and gives you the power to select your provider. At Pivot Point Energy Group, we believe that you should have a choice on which energy provider you pick – we deliver reliable service, a personal approach, and competitive prices so you’ll want to take advantage of energy deregulation. 

Not much, it’s pretty seamless. Instead of your utility buying your energy supply on the open market, we do. Your utility company still delivers you your energy (either gas or electric), responds to any service calls, reads your meter, and bills you the same as usual. 

You call your current utility company. An ESCO only provides the energy supply and your current utility company still continues to deliver the supply and provide all current services.

It’s fast and easy. Click here to enroll — it only takes a couple of minutes.

This depends upon the type of service that you’ve signed up for. In the case of our variable rate plans, you can terminate at any time without penalty. If you are in a fixed rate plan, penalties may apply. We recommend that you review your terms of service or agreement prior before you decide. If you are unsure or want help, please do not hesitate to give us a call. 

Pivot Point Energy Group monitors the wholesale market, using technology and sound financial principals to buy at lower rates, passing on the savings to you. ESCO’s, like PPEG, have lower overhead than the utilities and can be more flexible in their pricing plans which can be especially valuable to businesses on a budget. 

Yes, you can once your current agreement expires. Just click here, fill in the required information, and you’ll be set. There is nothing else for you to do. We will handle the switch. Of course, if you have questions, call us at 1-833-5PIVOTP (1-833-574-8687) during business hours to talk to one of our representatives. 

At PPEG, we’re interested in long-term relationships. We pride ourselves in assisting you in managing your budget. We offer competitive variable, fixed, and even NYMEX Plus pricing for natural gas and electricity. Our programs are all designed to meet your budget needs and you choose the program in which you want to be enrolled in. Thus allowing you to take charge of what you pay per unit cost.